Téléchargez notre application mobile
 

Conditions générales d'utilisation et de vente

PRESENTATION


Paris-drivers.com is a transportation service, a simplified joint stock company with capital € 500, whose registered office is at 3 Dock Marine, 93450 L'ile saint denis, France, registered with the Trade and Companies Register of Paris under 80079076800017 num (hereinafter the "Company"). VAT number: FR88800790768. The Company provides a transfer service by private vehicle with driver running exclusively on reservation, immediate or in advance ..
These Terms constitute the contract by which society offers and provides the Service and apply for orders placed by the customer vehicles from the company by telephone, via the Internet www.paris-drivers.com site.
Using the service, the customer recognizes and accepts all the terms of these terms and conditions.


1.0 PURPOSE OF THE SERVICE


The company provides a transport service and provides its customers passenger cars with driver. It is registered in the register of operators of passenger cars with driver under EVTC093140224 number and subject to the provisions of articles L 231- 1 to L231-4 of the Tourism Code and Decree No. 85-891 of 16 August 1985>


2.0 RESERVE A VEHICLE


The customer is informed that all vehicles are offered a unique model (sedan or VAN). For now, the company is unfortunately not able to offer in linking with specific vehicles for the disabled.
The Service is open daily, 24 hours / 24, and is accessible only by reservation in advance.


2.1 CONDITION PRECEDENT


The race of booking through the website is subject to prior acceptance by the customer of these Terms and Conditions.


2.2 STAGES OF THE RESERVATION


To book, the client connects to the site by entering the booking It informs the various fields related to the desired path (place of departure, possibly a place of destination, type of car). Failing Intelligence place of departure, the order process will not succeed. In case of entering a destination, the company offers a price to complete the requested route. The client is free to accept or reject the offer proposed by the company; if he accepts, he must have previously assured that all the information displayed is consistent with the desired path.
If there is no entry of a place of destination, the reservation can not be completed ..
The company transmits the driver responsible for the commute Command elements.


2.3 ADVANCE BOOKING


The customer can book a vehicle from the company before the date and time of departure of the race concerned. The time can be 1 month maximum to minimum 30 minutes before the scheduled departure time.
The customer indicates the date, time and place of departure, any intermediate stage and the final arrival point, other possible peculiarities of the race (complementary indication of the place of appointment, etc.), and the full name of the passenger.
Depending on the number of orders already on the date and time chosen, the company reserves the right to refuse orders additional advance.
The Company records the order and takes into account the search of the vehicle, without making immediate reservation of a vehicle at the time of the order. The research vehicle is performed in the hour before the scheduled departure time, depending on departure location, and traffic conditions.


2.4 RESERVATION OF DEPARTURE AIRPORT


When booking, the customer must specify the airport, the date of the race, and the flight number.
The estimated time of landing and the arrival terminal, may be changed by the flight conditions and the airport authority can be informed but are not contractual.
The responsibility of society can not be held liable for incorrect information given by the Customer (incomplete flight number, date of error) or in case of erroneous information relating to the reference flight for running, transmitted by the Service Info airport concerned.


2.5 RESERVATION BY TELEPHONE


A telephone order service is 24h / 24 and 7 days on 7 via a call to a "non-premium" number (cost of a local call from a landline).


2.6 BOOKING BY WEBSITE


The customer can make an order online via the website www.paris-drivers.com.
Online booking on validation redirects to a secure Paypal website .. No additional fee is charged on the company in the fare, apart from any additional costs due to the passenger waiting time for the driver to starting point.


2.7 OBLIGATIONS OF THE CUSTOMER


After confirmation of booking, the customer must present himself at the agreed day and time scheduled.
The customer will receive an email and / or SMS confirmation.
If the driver waiting, waiting fees in the amount determined under section 5, it will be automatically charged beyond a period of 8 minutes.
In case of non-submission of the Client, the driver is considered free to leave after a 18 minute waiting period.
The client undertakes to behave in the vehicle as a good father.
In case of deterioration of equipment or vehicle attributable to the Customer, the Company him turn invoices the costs of reclamation of the vehicle or equipment changes.
The passengers, adults and children, are required to fasten their seatbelts. A fine is incurred by those at fault during a check by the police.
For safety reasons it is forbidden to smoke and to transport flammable, explosive, corrosive or toxic. Non-compliance of this provision liability of the Customer and the passenger. The Company then reserves the right to any appeal.
Luggage must be placed in the trunk of the vehicle. Luggage remain the sole responsibility of the Customer. No luggage may be awarded to the driver. The driver may refuse baggage whose weight or dimensions are excessive and those that it considers detrimental to the safety of transport.
Any change in the estimate of the originally scheduled run and pay in advance via the website (waiting, parking, extra stop, change of address ...) will result in additional costs that are charged to the customer directly from the driver.


2.8 OBLIGATIONS OF THE COMPANY


The service offered by the company consists of the provision of search of an available vehicle matching customer reservations. The company is thus keeping to a simple obligation of means and implements all its best efforts to find an available vehicle to the Customer as soon as possible.
Upon receipt of the Customer's request, in case of seizure of the destination, the company is committed to providing an offer indicating the fare ..
If the customer accepts the offer, the company agrees to send him a confirmation of the Order by email and / or SMS.


3.0 CANCELLATION OF BOOKING


All cancellation conditions are defined in these Terms and Conditions.
If the vehicle has already arrived at the departure at the time of the cancellation, the race will be entirely due to the company. If the client has not canceled the order before the arrival of the vehicle, the passenger does not show up instead of starting where the driver or the company calls the customer on the phone, the full value of the controlled race is billed at customer.
 The customer retains the right to cancel the order three hours before the actual start time of the race. In this case the entire amount of the fare will be refunded. But otherwise he is liable to have the full amount of the race to society.


4.0 CONFIDENTIALITY-PRIVACY


These Conditions are subject to the provisions of Law No. 78-17 of January 6, 1978 relating to data, files and liberties.
The customer has a right of access, rectification and deletion of personal data concerning him upon request addressed to the company ..
The company informs the customer about the use made of personal data concerning collected through the use of the site
The company may disclose to third parties the customer details for the purposes of use of the site including the driver. The Customer has a right course of opposition (by any means, including regular mail addressed to the company) to the sale to third parties for marketing purposes any personal information held on him.
The customer accepts that the Company reserves the right to record and retain, for purposes of evidence, all information relating to connections, such as data on journeys and personal details of the Customer.


5.0 WITHDRAWAL FEES


The waiting fee is € 0.45 and € 0.90 including VAT per minute depending on the vehicle range and will be paid in addition to the driver.


6.0 PAYMENT


Payment can be made directly on the site via the secure Paypal site, or directly from the driver by a terminal bank cards, or cash.


7.0 ISSUANCE OF INVOICE


Once the reservation is paid online, by phone or book at the Central, the company sent to the client by e-mail, an invoice directly to the email address he has communicated when booking.


8.0 EXECUTION TRANSERT


8.1 SCOPE OF TRANSFER


The transfer begins at the customer's mounted in the vehicle the driver and ends at the descent of the customer for the same vehicle.


8.2 CUSTOMER CARE


The driver may refuse to support the client. If such refusal results from customer behavior (drunk, presence of an animal weighing more than 8 kg and not placed in a cage, danger to the safety of the driver and vehicle, etc.) or incorrect information transmitted by the client.


9.0 QUALITY COMMITMENT


9.1 REGULATORY COMPLIANCE


The company is committed to the drivers and vehicles comply with the regulations in force in the exploitation of passenger vehicles with drivers.


9.2 INSURANCE


The company is guaranteed by a creditworthy insurance company covering the risks related to its activity according to the legislation in force.
Passengers are considered as third parties vis-à-vis the driver, and are covered for all the bodily, material and immaterial they may incur subsequent to a traffic accident and unlimited for bodily injury since the rise in the vehicle until the descent, except for damage caused by their fault.


10.0 CLAIMS


The client may send by registered letter with acknowledgment of receipt (recorded delivery) a claim with the company at the following address: 3 Quai de la Marine, 93450 L'ile saint denis, France.
Any claim relating to an incident during the race will be transmitted to the driver, which the company agrees to provide the exact coordinates on request of the Customer.


10.1: APPLICABLE LAW AND JURISDICTION


These Conditions are subject to French law.
Disputes between traders will be subject exclusively to the Commercial Court of Paris.